Kanyini Collective offers in-person Social Work Therapy and Counselling services from our space in Cooroy on the Sunshine Coast, as well as online Social Work Therapy and Counselling services for those who prefer to access telehealth services.
All appointments are one hour in length and are available on Tuesdays, Wednesdays, Thursdays and Fridays.
Our Social Work Therapy and Counselling services are provided by Courtenay – a qualified AASW accredited social worker with lived-experience of PTSD and trauma recovery.
Courtenay has a special interest in the field of mental health for both NDIS Participants and non-NDIS clients – practicing from an evidence-based and trauma-informed perspective.
She provides individual therapy for adolescents and adults who are experiencing difficulties related to mental health issues including depression, anxiety, and trauma disorders.
Courtenay loves to work with people with a disability and focuses on maximising their abilities and strengths.
She continually strives to create a welcoming and judgement-free space where clients can feel safe to talk through the areas in their lives that they may be struggling with – while focusing on their individual therapeutic goals and offering strategies and resources to support their therapy journey.
Book online using the link below, or call us on 0460 803 469 during opening hours.
Cost
Rate for NDIS Participants: as per the NDIS scheduled rate, currently $193.99ph. The total session cost is $242.49 including 15-minutes allocated for session notes recording after your 1-hour appointment.
The NDIS Item for this service is Item # 15_621_0128_1_3 Assessment Recommendation Therapy or Training – Social Worker.
The rate for self-funded clients: $242 per hour. All appointments are one-hour. Payment is required on the day (or when booking). Medicare rebates are not available. Private Health Fund rebates vary between health funds and you will be provided with a receipt to submit a claim to your health fund.
Cancellations & Missed Appointments
Two clear working days’ notice is required otherwise a cancellation fee may be charged. Please note that we do not charge a cancellation fee if we are able to find another client to take your appointment time.
Cancellation fees are needed as we are required by law to provide employees with at least two days’ notice of cancelled shifts.
Please note: Clients can swap to a telehealth appointment rather than a face-to-face appointment to avoid paying a cancellation fee but please contact us in plenty of time so that we can send you the appropriate link.
Cancellation Fee Structure
More than two clear working days’ notice provided: no fee
Between one and two clear working days’ notice provided: 50% of the normal service fee
Less than one working day notice provided or missed appointment – 100% of the normal service fee
Zero Tolerance Policy
The Collective is a safe space for staff, volunteers and visitors. We have implemented a Zero Tolerance Policy to ensure all individuals are treated with dignity and respect. This means that aggressive, disrespectful, or violent behaviour will not be tolerated under any circumstances.
If you violate this policy in any way, you will be asked to immediately leave the premises. You will not be refunded for the cost of the appointment regardless of whether or not it has started.
If you violate this policy over the telephone, any bookings that you have made will be cancelled. We will refuse to conduct any future business with you and any outstanding business will be finalised in writing only.
Instances of violence will immediately be referred to the police.
Any instances of written abuse will be handled with the same level of severity. All abusive correspondence received by our office will be retained for reference should the matter persist and need to be referred to the police.